Contact

Online

Use the Access Canberra online feedback system to submit questions, comments, complaints and suggestions.

Submissions made via the Access Canberra online feedback system are sent directly to the ACT Government agency responsible for the issue in question. Customers who choose to register their details are able to track or update submissions via their account page.

Telephone

Access Canberra 13 22 81 (for the cost of a local call)
Monday to Friday 7am to 8pm AEDT,
Saturday 8am to 5pm AEDT, and
Sunday 9am to 5pm.
Limited service available outside of these hours.
If you require a translator or interpreter, contact Access Canberra through the Translating and Interpreter Service (TIS) on 13 14 50.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service (NRS):

  • TTY users phone 133 677 then ask for 13 22 81;
  • Speak and Listen users phone 1300 555 727 then ask for 13 22 81;
  • Internet relay users connect to the NRS then ask for 13 22 81

ACT Government Directory

To locate any other ACT Government directorate or agency please visit the ACT Government Directory or phone 13 22 81.