Energy Concession

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Updated June 2016

What is it?

The Energy Concession covers both electricity and natural gas, and is calculated on a daily basis, with rates depending on the season. Rebates are available on the principal place of residence only and the account must be in the cardholder’s name. The annual rebate amount in 2016-17 is $338.21.

The Utility Concession provides an additional $88.25 rebate in 2016-17 to eligible concession card holders to minimise the cost of living. The rebate is added to the existing Energy Concession to offset the rise in basic utility costs, including water bills.

The combined Energy/Utility Concession for 2016-17 is $426.46. The current daily summer rate for the combined Energy/Utility rebate is approximately 55.061 cents per day from 1 November to 31 May, and the winter rate is approximately 202.438 cents per day from 1 June to 31 October.

The combined Energy and Utility Concession will be applied to the applicant’s electricity bill.

From 1 July 2017, to make concessions accessible to more households, the energy and utility concession and the water and sewerage rebate will be combined into the one Utilities Concession. This will give extra relief to eligible renters who previously were not able to access the water and sewerage rebate. The maximum rebate is expected to be just over $600 per household, with the exact amount to be confirmed prior to implementation. This change does not affect life support rebates.
For further information on Budget 2016 -2017 Support for Low-Income Households - Concessions Scheme

Who is eligible?

Eligible applicants must be the primary holder of one of the following concession cards: Centrelink Pensioner Concession Card (PCC), or Centrelink Low Income Health Care Card (HCC) or Veteran’s Affairs Pensioner Concession Card, Gold Card and TPI. For primary holders of a Health Care Card a new application needs to be made each time a new card is issued. The primary card holder’s name must be the first name appearing on the concession card. The primary card holder’s name and address must be the same as the name and address appearing on the bill/transaction record.

Rebates can only be claimed from the start date of the primary card holder’s concession card. Please note: the Commonwealth Seniors Health Care Card is not an eligible card under the scheme.

How do I apply?

Contact your energy provider. Contact details including links to relevant forms are provided below.

Registered Providers of Energy (gas and electricity) under the energy concession scheme are:

  • ActewAGL Retail
  • Origin
  • EnergyAustralia

Who runs it?

ACT Revenue Office
Contact details for energy providers

1. ActewAGL Retail Ph: 13 14 93
For information and an application form
Web: ActewAGL Website

2. Origin Ph: 13 24 61
For information and an application form
Web: Origin Website

3. EnergyAustralia Ph: 13 34 66
Register your concession details online with EnergyAustralia; Submit an online enquiry with EnergyAustralia
Web: EnergyAustralia Website